New Look Help: Panel

The new FileAssist Help Panel is a new and exciting way to get to your account information, access your profile to get help via our step-by-step help articles or submit a help ticket for our support team.

To Access your Help Panel

1. Log into your account.

2. Click on the question mark in the upper right-hand corner of the screen.



This opens up your Help Panel


1. My Account- Easy access to your profile and allows you to change your default account settings.

2. Sign Out-  This allows you to sign out of your account quickly and easily.

User and Account information- Allows you to see what username and id you are currently logged into.

4. Support Center-  Quick access to support articles at your fingertips.

5.  Write us- This allows you to send in a support ticket right from your account.






Have more questions? Submit a request


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