FileAssist Support Team
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Recent activity by FileAssist Support Team Sort by recent activity-
Windows 7 & 8 with Internet Explorer 10 website compatibility issue
Windows 8 & Internet Explorer 10 compatibility issue Have you recently upgraded to Windows 8 and Internet Explorer 10 only to have suddenly found that you can't upload files or access many of the ...
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Real Time File Collaboration
How to Set Up Real Time File Collaboration Place the document in a folder and Groupshare the folder to the individual(s) you want to collaborate with. Then, in Tree View, right click on the file a...
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Creating a GroupShare (Video Tutorial)
This video tutorial is coming soon - please check back with us at a later date. Thank you!
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Sharing Your Account Login
May I Share My FileAssist Account Login with Other Users? The short answer is no. The long answer is this: the FileAssist Terms of Use expressly forbid sharing of account logins, and the FileAssis...
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How to Use Optical Character Recognition
Optical character recognition is a powerful tool available to all Private Site clients. OCR, for short, processes the text in image files (.jpeg, .tiff, .bmp, .png .raw) and PDFs, like bank stateme...
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Folder Contents Report
Creating and Using a Folder Contents Report Generating a Folder Contents Report will display all of the information regarding the folders in the account. To create the report click on Tools and th...
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GroupShare Report
Creating and Using a Group Share Report Generating a Group Share Report will display all of the information pertinent to the Group Share like permissions, email addresses, users, and more. To crea...
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FileShare™ Link on iPad
Have a large file or folder you need to send to someone, but don't have time to burn it to a DVD or mail a hard drive? Using your FileAssist account on the iPad, it takes only a few simple taps to ...
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Folder Properties Screen
Overview of Features within the Folder Properties Screen We live in a world full of information. Wouldn't it be nice if it was centrally located and easy to find? For FileAssist users, it is! The ...
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FileShare™ Link on iPhone/Android
Have a large file or folder you need to send to someone, but don't have time to burn it to a DVD or mail a hard drive? Using your FileAssist account on the iPhone or Android, it takes only a few ...