FileAssist Support Team
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Articles
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Virtual Folders
Virtual Folders Organize your files in unlimited ways without changing your current folder structure or the files themselves. To create a virtual folder follow the provided steps. Click Tools ...
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Getting to Know the Different View Types
View Types There are four different view types: List View, Icon View, Chart View, and Bar View. To switch between the views click on the icons below the Upload and New Folder buttons. ‘Bread C...
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Profile Options
Overview: Profile Options Your profile stores lots of important information including your email address and contact information. That's why it's essential to keep it up-to-date. This article prov...
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Copying Files and Folders
Step-by-Step Instructions: Copying Files and Folders Let's Get Started: In List View: 1. Hover over the file or folder you wish to copy and click the "gear" icon. 2. Choose "Copy...
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Changing Your Contact Information
Step-by-Step Instructions: Changing Your Contact Information Need to update your contact information? We can certainly help you with that! It's a very simple procedure, but one that's important. M...
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Logging Out
Logging Out of Your FileAssist Session for Maximum Security You've probably logged into an account somewhere on the web, then left the site without logging out. It's something that most Internet s...
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GroupShare Access Permissions
When creating GroupShares the folder owner may denote varying levels of access to more efficiently guide the company's workflow or the user's needs while simultaneously protecting their data. There...
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Changing Your Email Address
Step-by-Step Instructions: Changing Your Email Address Well, this one is pretty self-explanatory! If you need to change the email address associated with your FileAssist account, you can simply fo...
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Searching Files
Step-by-Step Instructions: Searching Files Need to find a file with your account and can't remember exactly where it is? No problem! Use the search bar to instantly search files or folders through...
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Downloading Files and Folders
Step-by-Step Instructions: Downloading Files Let's Get Started: NOTE: In most cases, you can download an individual file simply by double clicking the file icon. However, there are many diff...