FileAssist Support Team
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Recent activity by FileAssist Support Team Sort by recent activity-
Admin Console - Multi-Factor Authentication in Login Reports
Once you enable Multi-Factor Authentication on your site, the system will modify your Login Activity Report & Failed Login Activity Report to reflect additional information. Login Activity Report F...
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Admin Console - Multi-Factor Authentication Group Settings
In order to set Multi-Factor Authentication for your group, please follow these steps. Enable Multi-Factor Authentication Login to your Admin Console Click on the Groups tab at the top of the sc...
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FileAssist: Data Restore
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Uploading Files Within The User Interface Using Drag & Drop
Sign into your account. Select the folder you wish the data to be uploaded into. Locate the file/folder on your desktop and drag it into your account. (Note: Only Chrome & FireFox supports uploadi...
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Recovering Your Password
You forgot again, didn't you? Not to worry! Forgetting your password is very common and we've built in an automated recovery system that's helpful and secure. All you need is access to the email ad...
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How to switch your default User View Settings
Here's how you can switch you default user view. 1. Click on your name in the top right-hand corner and then select Profile/Account from the drop down menu. 2. Once you are in the Profile / Ac...
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File Backup Overview
Introduction FileAssist, the leader in cloud storage introduces File Backup – the easiest way to synchronize and backup your data. Using File Backup with FileAssist, you can easily synchronize y...
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Administrative Console - Password Distribution Behavior
In an effort to provide the latest in security and compliance to industry standards, here are the latest changes in password distribution behavior. Admin/User Creation with predefined password ...
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Admin Console - How to Enable and Disable Forgot Password
Tired of your users bothering you about their forgotten password? Have no fear, File-Assist has you covered by enabling the Forgot Password recovery option. All they will need is access to the emai...
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Adding MetaData to a File/Folder
Need a method for running reports on specific sets of data? MetaData provides a flexible yet structured way to add information to a folder. Files added to the folder then inherit the Metadata defi...