Deleting Files and Folders

Step-by-Step Instructions: Deleting Files and Folders

Do you need to delete a file or folder? There are a few ways to accomplish this action and you'll find a discussion of each method in this article.

Let's Get Started:

There are 3 different views that you can cycle between for deleting documents list, icon, and tree. 

Deleting Files/Folders in Tree View

4. After a deletion your account will refresh which automatically removes the deleted files/folders from your tree. You may also click the Refresh button on your browser to manually refresh your FileAssist content.

Delete Multiple Files/Folders in Tree View

If you need to delete multiple files from a folder, but not the entire folder itself, you can use the Select Multiple feature. 

1. Log in to your FileAssist account.

2. Select Show Multiple Selection above the Sort by function. This will bring up check boxes next to all the files/folders in tree view.

3. Once you check two or more files/folders a menu will appear at the top of the page.

4. Select Delete from the menu option. 

5. You account will refresh automatically removing the deleted files/folders from your tree. You may also click the Refresh button on your browser to manually refresh your FileAssist content.

Delete Files/Folders in List View

1. Login to your FileAssist account.

2. Click the down arrow under Advance Options and a menu will appear.

3. Select Delete from the menu option.

4. You account will refresh automatically removing the deleted files/folders from your tree. You may also click the Refresh button on your browser to manually refresh your FileAssist content. 

 Delete Files/Folders in Icon View

1. Login to your FileAssist account.

2. Click the down arrow located in the top right corner of the File/Folder and a menu will appear

3. Select Delete from the menu.

 4. You account will refresh automatically removing the deleted files/folders from your tree. You may also click the Refresh button on your browser to manually refresh your FileAssist content.

Important Information About Deleting Files and Folders

• Please be cautious when deleting files and folders from your account. All deleted data is permanently removed from your account.
• Each day at 5:00 a.m., FileAssist creates a snapshot of your account and retains the data for 30 days. Documents deleted accidentally may be restored if the file was not created and then deleted after 5:00 a.m. See the Restoring Data  article for instructions on retrieving deleted files and folders.